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Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A context menu will open. It comprises elaborate information about all the operations that you can perform on the given page. Each pop-up window appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge assortment of how-to video clips clarifying how to use our hosting Control Panel. They're shot for those of you who would like to see how things are getting done rather than just reading articles. In this way, anyone can swiftly get to know our Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you need, have a look at our comprehensive Frequently Asked Questions section, which includes questions asked by real people and offers real solutions. We regulary update our Frequently Asked Questions section with new Q&A's so as to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions database either, we have a fantastic team of tech support engineers available 24x7x365 and eager to help you with any question. Each trouble ticket you send will be replied to in less than one hour (the average trouble ticket response time being approximately twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 303263

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com